The "Speak Up" program urges patients to get involved in their care.
If you have a concern that you believe has not been appropriately addressed by INTEGRIS Health, you have the right to notify Joint Commission, the Oklahoma State Department of Health, Acentra Health regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters can notify our regulatory agencies via any of the following methods:
By Mail:
Division of Accreditation Operations
Operations Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
By Phone:
1-800-994-6610
On the Web:
jointcommission.org
To submit a complaint:
jointcommission.org/en-us/contact-us/report-a-patient-safety-event
By Mail:
Mailing Address:
Oklahoma State Department of Health
Medical Facilities
123 Robert S. Kerr. Ave Suite 102
Oklahoma City, OK 73102-6406
By Phone:
405-426-8470
By Email:
[email protected]
By Mail:
1600 Tyson Blvd.
Suite 1000
McClean, VA 22102
Appeals and Grievances
acentra.com/solutions/quality-oversight/appeals-grievances
U.S. Department of health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Toll-free number: 1-800-368-1019
TTY for individuals with hearing impairments: 1-800-537-7697
